Privacy Policy

This Privacy Policy applies to the personal portfolio website of Donnex Thyolera Kamsonga (the "Website"), including all pages, features, and services provided throughdonnex-thyolera-kamsonga.vercel.app.

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, subject, message)
• Subscribe to our newsletter or updates
• Communicate with us via email or other channels
• Participate in surveys or feedback forms

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website information
• Device information (mobile, tablet, desktop)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries, provide customer support, and communicate about our services
• Service Improvement: To analyze website usage and improve our website's functionality and user experience
• Business Operations: To conduct business analytics and make informed decisions about our services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All data transmission is encrypted using HTTPS/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Personal data is stored in secure, encrypted databases
• Regular Updates: Security systems are regularly updated and monitored
• Staff Training: Our team is trained on data protection best practices

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: Retained for 3 years for business purposes
• Analytics data: Retained for 2 years in anonymized form
• Communication records: Retained for 5 years for legal compliance

Our website may integrate with third-party services to enhance functionality and user experience. These services have their own privacy policies, which we encourage you to review:

• Email Services: Gmail API for contact form processing
• Analytics: Google Analytics for website traffic analysis
• Hosting: Vercel for website hosting and performance optimization
• Communication: WhatsApp Business API for direct communication

These third-party services may collect information about you according to their own privacy policies. We are not responsible for the privacy practices of these external services.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of processing of your personal information
• Objection: Object to processing of your personal information for certain purposes
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within 30 days.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of significant changes via email (if we have your contact information)
• Post a notice on our website for material changes
• Obtain your consent for any changes that require it under applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.